Hybrid deployment offers the best of both worlds by combining the reliability and control of on-premise with the flexibility and scalability of an entirely cloud-based solution. The hybrid platform includes a local controller hardware solution on the hotel property that maintains the PMS connectivity, stores the guest information, and supports any guest room phone devices. At the same time, the external calls and administrative IP phone devices are connected to the cloud system. It is an all-in-one platform, ensuring continuous operation even if the internet or cloud system experiences downtime. This resilience is achieved by relying on an on-premise local controller appliance that maintains the guest system and connectivity with the Property Management System (PMS). The hotel’s internal connection is stable with failover infrastructure to maintain phone services with connectivity to either backup traditional line services or the SIP Trunking connection that has the flexibility to connect to the cloud system or the internal guest system-ensuring that calls can still be made and received within the hotel even when connectivity is disrupted. The hybrid setup provides hotels with the advantages of retaining existing legacy guest room phones, on-site dependability, and redundancy while also offering remote access and simplified scalability, making it a versatile choice to traditional on-premise and fully hosted alternatives.

Learn More About Our Solutions

UNIVERGE BLUE® CONNECT PLATFORM OVERVIEW

HYBRID PHONE SYSTEM

• Cloud-based phone service with 100+ enterprise grade calling features and excellent network call quality and uptime
• System configuration and call reporting are managed from a single web-based portal

MOBILE

• The UNIVERGE BLUE CONNECT Mobile App makes any smart phone an essential collaboration tool
• Extend your desktop phone number and extension to your mobile phone
• Place calls and receive calls, send chats and text messages, see who is available, and manage voicemail – anytime, anywhere
• Protect your business and increase employee productivity with Spam Caller Protection

DESKTOP

• The UNIVERGE BLUE CONNECT Desktop App empowers employees with the flexibility to communicate the way that works best for them
• See who is available, send chats and text messages, place and receive calls, share screens, start video calls, share files, view and manage voicemails – all from a single application
• Use desktop application to place and receive calls or as a call controller for your associated desk phone or as a soft phone from your PC or Mac®

VIDEO CONFERENCING

• Face to face meetings via HD video eliminate unnecessary travel and empower teams with remote members to be more productive
• Establish a personal connection with customers and business partners, and improve internal communication between offices
• Host web meetings using slides, or screen-sharing with up to 30 HD video presenters and up to 200 web attendees (number of video presenters & attendees varies by plan)
• Emojis allow attendees to react to content being presented and keeps the meeting more interactive

ONLINE MEETINGS & WEBINARS (OPTIONAL ADD-ON)

• Promote webinars with custom invitations, registration pages, and email reminders – all included in one complete webinar solution
• Host webinars using slides, or screen-sharing with up to 12 HD video presenters and up to 1,000 attendees
• Launch quick-polls, share results in real-time and gauge audience reactions to your content with emojis
• Generate detailed reports and follow up with emails and surveys to attendees down the purchasing funnel

REMOTE OFFICE

• NEC’s UNIVERGE BLUE CONNECT preconfigured phones can be plugged into any location that has an internet connection
• Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company

UNIVERGE BLUE® TELEPHONES

With over 120 years of experience in telephones and communications systems, NEC has paired some of our best desktop telephones with UNIVERGE BLUE.

IP DESKTOP TELEPHONES

• Choice of two DT930S models, one with touch screen and the other self-labeling, plus the DT920S 6-button
• User friendly interface makes all of them ideal for public and business usage
• Affordable and cost effective phones to suit all your business needs
• Software upgradable, eliminating the need for new hardware
• Built-in Gigabit Ethernet comes standard on the DT930S (touch & self-labeling) and DT920S 6-button

View Brochure (PDF)